Archive for April 2017

USGA Product Update April Recap

Earlier in the month we held our second product update call for 2017. There was a lot of important information shared with attendees with respect to our priorities for 2018, initiatives we are working on in 2017 and what products will be decommissioned starting in January.

For those who were not able to attend, please click HERE to read the high level recap of what was shared on the call. In addition, there are two items to further update you on since the call took place:

 

  • Starting in 2018, a junior will be defined as anyone under the age of 19 as long as a valid birthdate is part of the golfer profile. The USGA will not charge a fee for these golfers as long as the conditions are met. This helps to align more closely with the requirements for the U.S. Junior Amateur Championship.
  • A survey will begin to be distributed to users of USGA Tournament Management who have been active for at least 60 days. Users will randomly be selected no sooner than every 180 days and asked a simple question, “How likely are you to recommend USGA Tournament Management?”. This will help us to understand the acceptance within the golf club community and will allow users to point out specific areas where they might be struggling. We will then be able to alert the golf association as to who might need additional assistance using the software.

A similar message has already been shared with the Executive Director’s at your associations.

If you have any questions, please contact Fran Nee, fnee@usga.org or 908.326.1837.

2017 Score Posting Season

As the score posting season begins for many of you, we want to take a moment to assure you the USGA understands the importance of providing a reliable service to your golf clubs and golfers alike. Throughout the off season (for most of you) we have continued our regular maintenance schedule as best practices dictates.

We do recognize there are some constraints within our current technologies and find it necessary to take action to prevent the core of our services from being impacted. The procedure to place GHP Golfer (kiosk) into offline mode will continue this year. For the remainder of 2017 if necessary, GHP Golfer (kiosk) will be placed offline (cache) which means members will still be able to post scores at their home course and the scores will be held until the evening when we put the service back online. Any guests attempting to post a score at the club will be directed to post via the GHIN mobile app or GHIN.com. Should other actions become necessary, we will communicate that out to the SRGAs.

The message a member will receive when posting in offline mode is:

Your score has been saved.

The GHIN score posting kiosk is now in offline mode. During this time, member scores can still be posted, and will transmit to the GHIN server tonight.

We thank you for your understanding as we focus our efforts on updating and improving our technology services. A similar message has already been shared with the Executive Director’s at your associations.

If you have any questions, please contact Fran Nee fnee@usga.org or 908.326.1837.