Archive for November 2014

GHIN Users’ Meeting Review Webinars

On Thursday, December 4, 2014 GHIN will present an overview of the 2014 GHIN Users’ Meeting via a series of live webinars. Because there was a lot of important information shared we feel it is imperative to highlight discussion and presentation points so all associations have a clear understanding of upcoming changes and initiatives.

The schedule for the day is as follows:

Thursday, December 4 (all times ET)

12:00 – 1:00 pm Opening Session

2:00 – 3:00 pm The User Story & Innovating the Member Experience

4:00 – 5:00 pm GHIN Modernization, Development Highlights, Cooperative Development Initiatives

As mentioned previously in blog updates and meetings with Executive Directors, GHIN and the USGA have spearheaded an initiative to reimagine GHIN and its capabilities. Working with a team from Deloitte, GHIN/USGA has put together a road map on the replatform. Key timelines, initial work flows and member experience ideations were discussed at the Users’ Meeting.

These follow up live meetings are intended for any state/regional golf association staff who were unable to attend in person. The webinars will be recorded and posted on the info portal for those unable to participate.

In preparation for attending the webinars we would recommend you review the presentations posted on the info portal from the 2014 Users’ Meeting.

Below is the information on participating in each of the sessions:

Opening Session 12:00 pm ET

  • Log in to https://www4.gotomeeting.com/join/166461047
  • Use your microphone and speakers (VoIP) – a headset is recommended.
  • Or, call in using your telephone, (626) 521-0017 or (877) 309-2070
  • Access Code: 166-461-047

 

The User Story & Innovating the Member Experience 2:00 pm ET

  • Log in to https://www4.gotomeeting.com/join/177532743
  • Use your microphone and speakers (VoIP) – a headset is recommended.
  • Or, call in using your telephone, (571) 317-3129 or (877) 568-4106
  • Access Code: 177-532-743

 

GHIN Modernization, Development Highlights, Cooperative Development Initiatives 4:00 pm ET

  • Log in to https://www4.gotomeeting.com/join/196106599
  • Use your microphone and speakers (VoIP) – a headset is recommended.
  • Or, call in using your telephone, (312) 757-3129 or (877) 568-4106
  • Access Code: 196-106-599

 

If you have any questions please contact Fran Nee, (908) 326-1837 or fnee@usga.org.

 

GHIN Users’ Meeting News and Notes

Before the year quickly comes to a close there are a few news items and notes that we would like to share with you. Below are some important details announced at the recently completed 2014 GHIN Users’ Meeting.

2014 Users Meeting Recap

  • We are planning online webinars for December recapping the 2014 Users’ Meeting
  • Once dates and times have been confirmed a Blog will be sent with webinar information

2015 Users Meeting

  • Planning to follow the IAGA meeting in Monterey, California
  • Tentative dates Wednesday, November 11 through Friday, November 13, 2015

2014 Award Winners – Congratulations to the following associations for growth and service this year!

  • Most growth large association – Arizona Golf Association
  • Most growth medium association – South Dakota Golf Association
  • Most growth small association – Federacion Dominicana De Golf
  • Best Service large association – Massachusetts Golf Association
  • Best Service medium association – Hawaii State Golf Association
  • Best Service small association – Pacific Women’s Golf Association

Presentations & Surveys

  • All presentations have been posted on the info portal
  • All club surveys have been posted on the info portal. If an association does not have a survey there were no responses from any clubs in the association.

If you have any questions, please contact Fran Nee at (908) 326-1837 or fnee@usga.org.

Handicap Card – Available on GHIN Widgets!

UPDATE 11/21/14

The enhancement to GHIN Widgets allowing for the printing of a handicap card has been successfully deployed to production.

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GHIN is pleased to announce that on Thursday night, November 20th, an enhancement to the GHIN Widgets will be released that includes the addition of the Handicap Card and the ability print!

Notes:

  • Custom association widgets used on your websites will be updated automatically with this release.
  • If the golfer is a multi-member, by selecting/highlighting the desired club name, the appropriate Handicap Card information will display
  • When searching for a golfer by name the Handicap Card will not display the play date of the round, club number or GHIN number.
  • The Handicap Label Option Field is determined by the selection made in GHP Golfer Settings at the club level, either by the association or club.

The Handicap Card has been added to a new tab entitled “My Card” on the Handicap Lookup, Handicap Lookup Entry and the Score History Widgets.

NewMyCardTab

 

Once on the “My Card” tab, the user can view/print the handicap card.

 

card1

GHIN will notify you once the release has been completed into production.

If you have any questions please contact GHIN tech support at (800) 940-8535 x1 or ghinsupport@usga.org.

eClubhouse Enhancements Deployment

UPDATE 11/18/14: The enhancements outlined below were successfully deployed to the production site this morning.

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Tomorrow morning, Tuesday, November 18, GHIN will be releasing new enhancements and fixing reported bugs to the eClubhouse platform.

GHIN will notify you once the release has been completed into production.

Enhancements to be released include:

  • In the Manage Commerce Gateway, the admin has the ability to Add to Add/Edit Payment Instructions. This feature was requested by those accepting cash and checks.

 Payment Instructions

  • For the player with an eGolfer account, the Edit profile page now has clear visual buttons for View eClub Memberships and Update Credit Card Info

eClub Edit CC

  • View Membership Applications & Edit Invitation Template links are now buttons on the Manage Members page

Manage Members Buttons

  • Golfers have the ability to withdraw from an event themselves once registered. In addition to the onscreen confirmation an email will be sent to the golfer and the event administrator notifying them of the withdrawal. Event Withdraw
  • View Transaction History page modifications to provide more detailed information
  • Registration Confirmation Email – when an applicant submits the “Join this Club” registration form a standard template email will be sent to the prospective applicant

If you have any questions please contact GHIN tech support at (800) 940-8535 x1 or ghinsupport@usga.org.

GHIN Mobile App Update for Android Phones

Enhancement updates for the GHIN Mobile App have been submitted for approval to the Android Play Store. These features mirror the changes made to the iOS devices in September.

GHIN will notify you once the update is available from the Play Store.

Android v2.1.6 will include the following:

  • Home Page Redesign – Golfer area has been redesigned to keep key golfer functionality handy
  • Drawer Reorganization – Golfer related functionality was moved to the forefront so it is more easily accessible by the golfer
  • Stats – Added ability to sort by Scores – [Current Year] and Scores – Past 12 Months
  • Graph Improvements – Default view changed to allow for viewing space, more valuable data added
  • Partners – Increased number of partners allowed to 20
  • Handicap Card – Year on handicap card will now display with full year (4 digits instead of 2 digits) 
  • State will default to home state on the Favorite Course and Partners pages

If you have any questions please contact GHIN tech support at (800) 940-8535 x1 or ghinsupport@usga.org.

 

GHIN Server Maintenance 11/13/14

In our continuing effort to ensure performance stability GHIN will be migrating its servers to an outside hosting location after the first of the year.

In preparation for the move, it will be necessary to take one of the production servers offline to migrate it to a newly created GHIN production cluster. This maintenance will take place on Thursday, November 13 starting at 2:00 am ET and we anticipate completion no later than 7:00 am ET that morning.

During this period, the following GHIN Products will be unavailable:

  • TPP Online Association (admin, golfer, scoring, clubhouse viewer, points)
  • TPP Online Club (admin, scoring, oncourse, clubhouse viewer, golfer)
  • eClubhouse
  • eGolfer

GHIN will send out a notification once the server has been brought back online.

If you have any questions please contact GHIN tech support at (800) 940-8535 x1 or ghinsupport@usga.org.