Archive for August 2014

Labor Day Holiday – Monday, September 1, 2014

The USGA will be closed on Monday, September 1, 2014 in observance of Labor Day, however GHIN Technical Support will be on call from 9:00 am – 5:00 pm ET. Please contact Tech Support at (800) 940-8535 x1 or

NOTE: GHIN Tech Support will be available during normal support hours 9:00 am – 5:00 pm ET, Saturday and Sunday, August 30-31.

Any requests received by GHIN Production after 5:00 pm ET on Friday, August 29, 2014 will be processed in the order in which they were received starting at 9:30 am ET on Tuesday, September 2, 2014.

The online GHIN Help Desk, Data on Demand and USGA Info Portal will be available outside of the support hours, and can be accessed at the following addresses:

Have a safe and happy holiday.

Open GHIN Discussion

Our next bimonthly discussion has been scheduled for Thursday, August 28 at 2:00 pm ET. Along with reviewing current development initiatives this will be your opportunity for open dialogue with GHIN for any questions you may have.

There is no need to register for the meeting just click on the link below for the session.

We look forward to visiting with you!

Log on to:

Call in to: (224) 649-0001 or (877) 309-2073

Access Code: 635-963-975

GHIN Development Report – August 1, 2014

The monthly GHIN Development Report provides a summary of recent activities which focuses on current projects, recaps development and provides information on resolution/prevention and “behind the scenes” initiatives.

Released in Last Week

GHP Online Management (7/30/14)

  • GHIN Web Reports – included the field Previous H.I. on the Handicap Index/CH report

TPP Club Admin (7/31/14)

  • Maintenance release for preventing lost pairings, flights, and matches

TPP Club Database Restore (8/4/14)

  • Historical data (prior to 7/14/14) restored to some clubs events which was temporarily deleted

 GHP Online Management (8/5/14)

  • Release fixed the server error received when running the Handicap Revision Scores report

Performance Monitoring

  • GHIN deployed a new web application monitoring tool over the last two weeks.  This tool allows for continuous, end-to-end performance monitoring and management of web applications by providing integrated visibility into systems and application performance and availability.  This level of monitoring allows for better prioritization and ability to measure the impact of improvements, as well as allowing us to rapidly determine the cause of a potential issue while seeing the transaction in context.


Under Development – Near Release

TPP Club Admin and Scoring

  • Correct a plus handicap golfer applying the additional stroke on the proper allocated stroke hole
  • Correct the player HBH scorecard for the 9-hole event calculating the Net score properly
  • Security enhancements to Add Player and Add Team

eClubhouse – Bug Fixes

  • Correct the membership approval process and errors
  • Correct bulk emails not properly sending
  • Properly perform the date of birth check

TPP Assn Golfer

  • Address issue of golfers registering online for multiple events in one session.


Under Development – Future Release

TPP Club Admin

  • Redesign of Add/Remove from Club List
  • Various bug fixes


  • Membership Management

GHIN Mobile App

  • Allow user to select a timeframe for recent scores on Scores-Recent page
  • Minor modifications to “Homepage” items
  • Reorganize “Drawer” items
  • Increase number of Partners
  • Graph rework – Flipping between Graphs and Scores List

TPP Reports

  • Menu/search feature UI enhancements
  • Custom Report Designer

TPP Club DB Performance Enhancements

  • No locks implementation


Future Development

Performance Enhancements

  • Continued TPP Club focus
  • Dataservices – New framework to incorporate future state technology in Lite methods

Widgets Performance Improvements

TPP Club

  • BootStrap re-facing
  • Module by module UI/UX re-working


  • Auto-renewals

TPP OnCourse

  • Club Scoring enhancements