Archive for May 2013

GHIN Staff Announcement – May 30, 2013

We are pleased to announce Greg Kelly has joined the GHIN management team.  Greg is the new Assistant Director, GHIN Project Development & Senior Business Analyst, responsible for our project management and business analyst efforts.

Some of you may recognize Greg’s name from his tenure with GolfNet where he was Vice President of Association Services.  For over 15 years, Greg has worked closely with SRGA’s and their members, facilitating development as an analyst and project manager.  With a clear understanding of SRGA, Club and golfer needs, and a strong technical background, Greg bridged the gap between customers and development, gathering and defining requirements and formulating roadmaps for product deliverables.  Prior to this role, Greg was a Head Golf Professional at the West Course of John’s Island Club in Vero Beach, Florida.

In his new role at GHIN, Greg will be elevating the project management process, ensuring GHIN development initiatives are customer driven, and the various SRGA desires and needs are well understood. With his intimate golf club and SRGA knowledge, Greg brings a unique combination of skills to GHIN that will enhance our service and facilitate our accelerated development schedule.  Greg will report directly to me, with Joe Cavallo and Mark Swartz filling out Greg’s team.  His employment begins effective immediately and he can be reached at or via phone at extension 1856.

Open GHIN Discussion

Our next bimonthly discussion has been scheduled for Friday, June 14 at 11:00 am and 2:00 pm ET. If you can break away from the US Open Championship for a few moments, please join me to learn what GHIN has accomplished since our last discussion and what is on the horizon. This is also your opportunity to ask any questions, offer suggestions or get clarification on something you may have missed.

There is no need to register for the meeting just click on the link below for the meeting you would like to attend.

I look forward to chatting with you!


For the 11:00 am ET meeting

Log on to:

Call in to: (626) 521-0017 or (877) 309-2070

Access Code: 898-610-583

Audio PIN: Shown after joining the meeting


For the 2:00 pm ET meeting

Log on to:

Call in to: (626) 521-0017 or (877) 309-2070

Access Code: 885-446-911

Audio PIN: Shown after joining the meeting


TPP Club – Adding a Golf Club

There has been some confusion on adding a member club to the TPP Club site and the ramifications of marking a club as an Association Club. Setting a club as an Association Club will impact the golfer registration side only. If checked, ALL of the club’s events will be listed as available for any golfer in the association to register.

Please keep in mind the Golfer Registration page is NOT club specific. When a golfer logs into their TPP Club account it will display ALL events for clubs which they are a member or any club events where the club itself is marked as an Association Club, including those within combined associations.

Below is the screen showing how to add a club.

Add Club

Name: the name of the club does not have to match exactly what is listed on GHP.

Club: the first two digits are the association number, the next four digits are the club number and the last two digits are the service number. To add all services to the TPP Club site enter 0. Each service may have its own TPP Club site in addition to an overall club site.

Is Association Club: check this box if you will be using this club site to promote association level tournaments to your clubs. This site is completely separate from your TPP Association site. Any events added to this club site will show on every golfer’s login page who is a member of your association. Or if checked for one of your member clubs, all of that clubs events will display on ALL association golfer’s registration page when they login.

Active: check this box if the club is active within your association. If a club disbands or has not made a payment to the association their TPP Club site can be turned off.

Memorial Day Holiday – 5/27/13

The USGA will be closed on Monday, May 27, 2013 in observance of the Memorial Day holiday.

Any requests received by GHIN Production after 5:00 pm ET on Friday, May 24, 2013 will be processed in the order in which they were received starting at 9:30 am ET on Tuesday, May 28, 2013.

The online GHIN Help Desk, Data on Demand Server and the USGA Info Portal will continue to be available when needed, and can be accessed at the following addresses:


GHIN tech support will be available for on call support from 8:30 am – 7:30 pm on Monday, May 27. If you need assistance, please contact us at (908) 625-2210 or



TPP Club – Maintenance Release I (May 2013)

In ongoing effort to enhance the user experience for your member clubs and club officials who are adopting and running tournaments in TPP Club, GHIN has released an update this morning that is based on feedback received since launching the product at the end of April.  This feedback has come from our SRGA’s who have been working with their clubs to identify better alternatives for tournament creation flow and overall usability.  Additionally, during this time period GHIN has addressed many issues reported from both external and internal sources.  There have been over 25+ enhancements/issues addressed and we have highlighted the major ones here.

GHIN has been monitoring and organizing feedback, and implementing functionality where appropriate. We are focused on delivering an online product that will excite your member clubs with its wide range of functionality and flexibility.

Look for future enhancements to this product as we move through the summer months.

Mandatory Maintenance – May 21st, 2013 (4:00 am – 6:00 am)

Tuesday morning, May 21st,  the GHIN server will be taken offline from 4:00 am – 6:00 am EDT for mandatory maintenance. Services impacted for this downtime include:

  • GHP Client transmissions
  • (Post Scores and Handicap Lookup)
  • GHIN widgets
  • GHP Online Association and Club websites
  • eGolfer and eClubhouse
  • GHIN web reports
  • TPP Online registration and TPP Handicap Lookup for both the Association and Club websites.

GHP Golfer will continue to allow members to post scores however guest score posting and handicap lookup will not be available during this time.

Thank you for your cooperation during this maintenance period.

Web Reports v2.0 Enhancements

GHIN is pleased to announce that we will be deploying the second in a series of three releases to our Web Reports application this week.  As associations have migrated member clubs from GHP Client to GHP Golfer, the need for greater flexibility within Web Reports became apparent. The main theme of this release is to take the existing reports and enhance them with additional data fields, filtering options and report appearance options.

Please Note: GHIN will notify you when these changes and enhancements are moved to the production site.

Club Roster

  • optional fields added as available fields
  • gender added as an available field

Handicap Index/CH Report 

  • Course Handicap report can be run for club members using any golf course rating information in the CRP database
  • 9 hole Course Handicap report can be run for club members using any golf course rating information in the CRP database
  • differential field has been added as an option (Diff is the total differentials of the scores used to calculate the Handicap Index at the revision)

Low Handicap Index

  • allows for custom date range to be identified

Rounds Posted

  • allows for custom date range to be identified
  • score type has been added as an available field

Scores Posted

  • round count has been added as an available field

Handicap Index Range

  • low Handicap Index and high Handicap Index have been added as available fields

Miscellaneous Enhancements

  • Ability to remove all page header information after the first page of the report
  • Format changes on the Handicap Index/CH Report to display the Trend followed with the letter L
  • Services can now be segregated when running a report when All Services has been selected

One of the most requested options in Web Reports has been the ability to select any course to run the Handicap Index/Course Handicap report.  This feature request, which originated via Users’ Voice is now available, giving the user the ability to select any course within the CRP database across the country and compute CH values based on its Slope Rating.



For complete details on the all of the web report changes, please click HERE.

GHIN is planning the next release to Web Reports and will communicate a timeline when development completion is expected.




TPP Club Webinar – Clubhouse Viewer

Continuing our education of TPP Club, we have scheduled two webinars for association staff on Clubhouse Viewer. The session will focus on how a club can create and manage theme’s and public service announcements. These images can be customized with club or sponsor logos, as well as specific messaging for events. In addition, clubs now have access to use Association themes and PSAs that are made available to the entire Association.

In order to participate you must register for the session of your choice. If you are unable to attend either of the sessions, one will be recorded and posted on the Info Portal for viewing at your convenience.

Webinar Schedule

Thursday, May 23        2:00 pm – 3:30 pm ET      

Wednesday, May 29     11:00 am – 12:30 pm ET   


As a reminder, all previous TPP Club webinars have been recorded and are available for viewing on the USGA Info Portal.

Web Reports v2.0 Release Notes

Select Course to Use for Handicap Index/CH Report

The Handicap Index/CH report now allows users to select tee information and calculate Course Handicap values based on any tee that is currently available via the USGA CRP data platform.
The user now has the ability to select course/tee information based on 2 criteria, their “Home Courses” or “Select other Courses”.  By choosing the “Select other Course” option as a filter the user will be prompted with a modal form that resembles the way users select courses from other points in GHP.  Once the course is select, you will see that course’s tee information be listed in the available column selection box.  Choosing Home Courses will default to the typical view and selections that user currently utilizes.


Add Total Differential to Handicap Index/CH Report

GHIN has added another field to the Handicap Index/CH report of “Total Differential”.  This is very useful to when multiple golfers have the same Handicap Index value displaying.


Ability to remove all Page Header Information

GHIN has added to all applicable reports a new item in the reports appearence area captioned: “Page Header 1st page only:”.  If you check this option, only the first page of the output report will contain the information on the report header.  This would primarily be used for the exporting of data as you will have no page information interrupting your data based on each page break.
The Page Header Information mostly includes:
Report Title
Club Name – Club Number
Service # (where applicable)
Revision Date (where Applicable)
Column Headers


Allow Selection of Custom Date Range for Reports (Low HI and Rounds Posted)

The Low Handicap Index Report and the Rounds Posted report have been enhanced to allow the setting of “Custom Date Ranges”.  Instead of the limiting the user to the 3-4 stock options they now have the flexibility to select a “Begin” and “End” date for these reports.


Format Changes to Handicap Index/CH Report When Using Trend

GHIN has cleaned up the display of the Handicap Index/CH report when the user sets the “Current Revision” option to “Trend <next revision date>” option.  The labels have now been changed on both the configuration page and the output column page to be “Trend Handicap”.  Additionally, the display of the output pages will have the numerical value with a trailing “L”, indicating that it should only be used in local competitions.

Add Round Count to Scores Posted Report

GHIN has added the “Round Count” data field to the existing Scores Posted Report. Now users can get quickly the number of rounds that a specific golfer has posted without having to count each individual line of detail that is displayed by this report.  This data field will only display once for each golfer that has posted a round, during the time period identified.


Add Score Type to Rounds Posted Report

GHIN has added the “Score Type” filtering option to the Rounds Posted Report.  Users can now filter the number of scores based on the following score types:
All – any score type
Home Only – scores that are denoted as “H”
Tournament Only – scores that are denoted as “T”
Away Only – scores that are denoted as “A”
Internet Only – score that are denoted as “I”

The filter functionality of Score Type is consistent across all reports that allow “score type” as a filter option.


Add Gender to Club Roster Report

GHIN has added the Gender field to the club roster report as a field that will display on the output pages.  The report configuration allows the user to select “Gender” as a selectable column and the output will display either an “M” or “F” based on the golfer record.


Add Low HI and High HI to Handicap Index Range Report

GHIN has added the availability of putting the Low Handicap Index and the High Handicap Index values on the Handicap Index Range Report.  The values foe the Low and High HI are based on the golfer’s record at the club and the time-frame used to filter the report.
These are helpful values when looking at a golfer’s handicap index over a certain period.


Handicap Label Report – Added the ability to individually select golfers

GHIN has now added the ability to select an individual or group of golfers to print handicap labels for on-demand. This will allow the club official to print handicap label(s) for golfer with out having to print the entire service or create a print group solely for them.

TPP Club: Clubhouse Viewer Released

GHIN is pleased to announce that we are deploying the latest changes and updates to our TPP Club platform.  The most obvious of these changes, highlights the new functionality that will allow Clubhouse Viewer usage by your member clubs.

TPP Club - Splash Screen

TPP Club – Splash Screen

Clubhouse Viewer Benefits & Guidelines

  • Clubs can now create and design their own Clubhouse Viewer themes and PSAs that are specific to their use.
  • In addition to creating their own themes, Clubs now have access to use Association themes and PSAs that are made available to the entire Association.
  • Setup Monitors in the pro shop, the locker room and grille to display the leader-board.  All you need is an internet connection!
  • Supports all Stroke Play, Match Play and Cup Match style tournaments
  • Supports Players, Teams, Flights and Multiple Flight Groupings
  • Have Sponsors for your events?
    • Display their logo on the Clubhouse Viewer.
    • Create a PSA with a message from your sponsor

It’s a great way to show your support for your sponsors!

  • In order to run or manage themes in clubhouse viewer you must be logged in as a club admin
  • Through the extremely customizable interface you can create themes as impressive as the one below in no time and make it available for all your clubs as an optional service offering:  (Credits:  Lisa Gooley designs)


    Webinars on Clubhouse Viewer will be scheduled and details will be forthcoming.