Archive for January 2013

“Courses” Project: Final Phase – Tee Mappings

GHIN is pleased to announce the final phase of the “Courses” Mapping Project in regard to CRP Integration with GHP Client.  In the next week or so you will be receiving a spreadsheet via email that contains course tee information with associated mapping possibilities.  GHIN would like you to review the course tee information provided and choose a completion option.

Option #1:    GHIN performs the mappings for you – (this option requires you to work with spreadsheets and send them back to GHIN for uploading)
Option #2.    Association Will Map Tees – (this option requires you to continue to map tees manually using the CRP to GHP Course Mapping Management Tool in GHP Online)

Note: there will be further instructions that will accompany the spreadsheet that is sent to each association that will further define what is required for both options.

Once this final phase of the “Courses” Mapping Project is completed,  you will be ready to sign off on the CRDB (ACRDB) course database which will allow the GHP Client to consume CRP data exclusively.  Once your association is considered “fully mapped” you will no longer need to update course information in both the CRP and CRDB (ACRDB). Instead new tee additions or course rating changes when published via CRP will automatically be routed to the GHP Client.

When you are contacted about the “Courses” Mapping project, if you are not the appropriate person to perform this task please forward this important information on to the proper person at your association.

GHIN and many SRGAs are ready to complete this process, so we will be looking for you to provide us with the option that best suits your association.  Once you have received your spreadsheet and had an opportunity to review the information, please contact lchristie@usga.org, so that we can document each associations intentions and help answer any outstanding questions.

Thank You

UPDATED Web Ed: eNewsletter Manager Bulk Mail Statistics

UPDATE 1/28/2013: Due to GHIN server maintenance we are postponing the webinar scheduled for today until next Monday, February 4th. Sessions will be held at the same times and you may use the links below to attend the meetings.

As part of its ongoing educational outreach, GHIN will continue to conduct monthly webinars for state and regional golf association staff in 2013. Additional seminars may be added throughout the year as new products and/or enhancements are made available. All seminars are recorded and posted on the infoportal for future reference. If you require additional guidance please contact GHIN Technical Support to arrange one on one instruction.

For the month of January GHIN is pleased to announce the topic for the Web Education (Web Ed) session will cover bulk mail statistics for the association found in the GHIN eNewsletter Manager.

Two sessions will be held Monday, January 28, 2013, at 11 a.m. and 2 p.m. (ET). The presentation will cover learning how many eRevisions were emailed out to your membership, how many players print their membership cards online from the eRevision, what player files have a bad email address and how to fix them, and understanding the email status number and how to manage that in each player’s file through GHP Online, Golfer Information.

See the information below on how to login and attend either of the two sessions.

11 a.m. (ET) Session Link and conference call information:

Go to: https://www4.gotomeeting.com/join/402581111

Join the conference call: (877) 510-7841 or (626) 521-0017

Access Code: 402-581-111

Audio PIN: Shown after joining the meeting

Meeting ID: 402-581-111

2 p.m. (ET) Session Link and conference call information:

Go to: https://www4.gotomeeting.com/join/262029287

Join the conference call: (877) 510-7841 or (626) 521-0017

Access Code: 262-029-287

Audio PIN: Shown after joining the meeting

Meeting ID: 262-029-287

For those unable to participate, the session will be recorded and posted to the infoportal for review.

 

Mandatory Service Maintenance – January 27, 2013

Sunday evening, January 27th,  the GHIN server will be taken offline from 11:00 pm – 9:00 am Monday, January 28th ET for mandatory service maintenance. Services impacted for this downtime include GHP Client transmissions, GHIN.com (Post Scores and Handicap Lookup), GHIN widgets, GHP Online Association and Club, eGolfer, web reports, TPP Online registration and TPP Handicap Lookup.

GHP Golfer will continue to allow members to post scores however guest score posting and handicap lookup will not be available during this time.

Thank you for your cooperation during this maintenance period.

GHP Golfer – Screensaver & Sponsorship Specifications

We have been getting a lot of questions regarding specifications for the GHP Online Golfer Screensaver and Sponsorship images.  Please find them below:

Sponsorship Banner

  • Width = 600 pixels
  • Height = 90 pixels
  • File formats =  .jpg, .gif, or .png

Screensaver Image

  • Width = 927
  • Height = 335
  • File formats =  .jpg, .gif or .png

Since screensaver and sponsorship management is handled by the existing tools available on GHP Association, note that any changes made will be reflected in both GHP Golfer and GHP client.

If you have any questions, please contact GHIN Technical Support.

Martin Luther King, Jr. Holiday – January 21, 2013

The USGA will be closed on Monday, January 21, 2013 in observance of the Martin Luther King, Jr. holiday.

Any requests received by GHIN Production after 5:00 P.M. (ET) on Friday, January 18, 2013 will be processed in the order in which they were received starting at 9:30 A.M. (ET) on Tuesday, January 22, 2013.

Any Technical Support issues that are received after 7:00 P.M. (ET) on Friday, January 18, 2013 will be processed in the order in which they were received starting at 8:30 A.M. (EDT) on Tuesday,  January 22, 2013. The online GHIN Help Desk and Data on Demand Server will be available during this period, and can be accessed at the following addresses:

http://helpdesk.ghinconnect.com

http://dataondemand.ghinconnect.com

Have a safe and happy holiday.

eClubhouse Update: Runtime eClubhouse Exports Ready

In the last eClubhouse Update, we promised to provide you with a list of clubs within your association that were currently using eClubhouse. Those spreadsheets are now available to you in the USGA Infoportal. Read the rest of this entry »

USGA eMail Services Update

The USGA email services have been restored. We will answer any emails sent since Monday, January 7 as quickly as possible. Thank you for your patience and understanding.

USGA eMail Services Down

The USGA email services are currently down. Any GHIN related questions or requests should be sent to ghinsupport@gmail.com.

Emails services stopped at approximately 2:30 pm ET yesterday and staff will respond as quickly as possible to those emails once service has been restored.

Don’t hesitate to contact staff via phone as well. We will let you know once email capacities have resumed.