GHIN Handicap Program (GHP)

Windows 10 Update & Reminders

Microsoft has recently changed the Windows 10 upgrade notification on a Windows 7, 8 or 8.1 computer from “optional” to “recommended”. This means if the computer is set to “install all recommended updates”, that system will automatically download the upgrade to the computer. However, the installation of the Windows 10 upgrade will not automatically take place; the user must give permission to install. This can become annoying to the user because they will continually be asked to install this update.

 

Here are a few reminders from our original blog post with regard to Windows 10 and GHIN applications.

 

Windows 10 Upgrade from Windows 7, 8 or 8.1 (assuming GHP and/or TPP client is already installed on the computer)

  • After the upgrade to Windows 10 both GHP and TPP Client open and work as expected.
  • The SQL Manager does not load any longer and an error is generated after the PC restarts (c:\windows\system32\sqlunirl.dll) because the SQL Manager is written to the Startup folder. If you don’t want the error to display, you can remove it from the Startup folder.
  • There is not a way to identify the port number on SQL.
  • The upgraded Windows 10 computer can run as the work station or the server.
  • Handicap Allocation Utility – The utility installs and works however there is some strangeness downloading the file from GHP Online (using the new Edge Browser, Firefox, IE 11, Google). But it does work.
  • The latest versions of Firefox and Google Chrome browsers can successfully be installed.
  • If the user has a Windows 7, 8 or 8.1 and want to upgrade to 10 make sure they install TPP or GHP client BEFORE they upgrade.

 

Windows 10 Computer (including upgrades)

  • GHP and TPP Client programs CANNOT be installed on a new Windows 10 computer.
  • GHP and TPP Client programs CANNOT be freshly installed on an upgraded Windows 10 computer.
  • For golf associations ONLY: It is possible to install TPP Client and point the data path to your online TPP instance to access the database.
  • Handicap Allocation Utility: The utility installs and works however there is some strangeness downloading the file from GHP Online (using the new Edge Browser, Firefox, IE, Google work fine). But it does work.
  • The latest versions of Firefox and Google Chrome browsers can successfully be installed.

 

GHP Golfer

  • If the computer is upgraded to Windows 10 or if this is a new computer running Windows 10, Edge is automatically the default web browser.
  • You will want to change the default browser to Firefox when running GHP Golfer.
  • For additional information on the Edge web browser and other GHIN applications, please see the previous BLOG POST.

GHP Golfer and Dymo Labels

With the most recent update to the Firefox browser, version 46.0.1, released on May 3, 2016 it appears the paper size selection of the label gets reset to the default. When this happens the Dymo label will print out a blank label.

In order to print the handicap label properly, the GHPOnlineGolferLabel will need to be reselected as the paper size. To do this, follow these steps:

  • Go to Devices and Printers in the Control Panel
  • Find the Dymo Label Writer Printer and right click on it
  • Click on Printer Properties>Advanced (tab at top)>Printing Defaults (bottom left)>Advanced
  • Set Paper Size to GHPOnlineGolferLabel and click Ok
  • Go back to the Dymo Label Writer Printer and right click on it
  • Click on Printing Preferences>Advanced
  • Set Paper Size to GHPOnlineGolferLabel and click Ok

Please click HERE for a visual guide to make these changes.

Note: If you have suppressed the print dialogue box you MUST release that first before doing the steps above. After resetting the paper size selection you can then suppress the dialogue box again.

If you have questions or need assistance, please contact Support at (800) 940-8535 x1 or ghinsupport@usga.org.

2016 USGA Handicap System Changes

As you are aware, the USGA Handicap System has made a few changes which will go into effect on January 1, 2016. In order to comply with the changes which relate to Internet score type and Modified Handicap Index, GHIN will be making the following updates to its products.

Internet Score Type

The definition of a score type has been amended by removing Internet (I) designation as internet score posting is a means of posting and not a type.

To comply with this, all scores posted through the internet (mobile app, GHIN.com, GHIN widgets, eGolfer) in a golfers scoring record (including previously posted scores) currently identified by scores type I, AI, TI and CI will be changed to display as H, A, T or C only.

The display will change on GHP Association, GHP Club, GHP Golfer, GHIN.com, mobile app, GHIN widgets, eGolfer and any VASP retrieving score data.

The display change will be moved into production tomorrow 12/17/15. A notification will be sent once this is completed.

On GHP Client, any scores previously posted as Internet (I, AI, TI, CI) and are a part of the scoring record on client, will remain unchanged and display as an I score type. Any new scores posted via the internet and routed to the client will not have an internet (I) designation. If the client club performs a new database download, all previously posted I score types will display as H, A, T or C.

The change to client will be moved into production at a later date. A notification will be sent once this is completed.

Since reporting is a tool used for informational purposes, we have left some ability in place to allow club and SRGA officials to search for and sort scores posted via the internet. This includes both Web Reports and Data on Demand.

Modified Handicap Index

Decision 8-4c/1 Treatment of Player with Temporary Disability – allows the modified Handicap Index to be used outside the player’s home club (i.e., no longer a local handicap).

Decision 8-4c/2, Treatment of Player with Permanent Disability – A player with fewer than 5 scores in their scoring record may be issued a Modified Handicap Index.

Follow the instructions on issuing a Modified Index in the GHP Club Quick Start Guide found on the Info Portal.

If you have any questions please contact GHIN support at (800) 940-8535 x1 or ghinsupport@usga.org.

Windows 10 and GHIN Products

The GHIN team just finished completing its testing on the new Windows 10 operating system using GHIN products. Below are the findings from our testing. If there are additional items that you have uncovered through your experience in the field please share them with the support team so that we can update the post for all to see.

New Windows 10 Computer

  • GHP and TPP Client programs CANNOT be installed on a new Windows 10 computer.
  • For golf associations ONLY. It is possible to install TPP Client and point the data path to your online TPP instance to access the database.
  • Handicap Allocation Utility – The utility installs and works however there is some strangeness downloading the file from GHP Online (using the new Edge Browser, Firefox, IE, Google work fine). But it does work.
  • We were able to successfully install and run the latest Firefox and Google Chrome browsers.

Windows 10 Upgrade from Windows 8.1

  • After the upgrade to Windows 10 both GHP and TPP Client open and work as expected.
  • The SQL Manager does not load any longer and an error is generated after the PC restarts (c:\windows\system32\sqlunirl.dll) because the SQL Manager is written to the Startup folder. If you don’t want the error to display, you can remove it from the Startup folder.
  • There is not a way to identify the port number on SQL.
  • The upgraded Windows 10 computer can run as the work station or the server.
  • Handicap Allocation Utility – The utility installs and works however there is some strangeness downloading the file from GHP Online (using the new Edge Browser, Firefox, IE 11, Google). But it does work.
  • If the upgraded computer is the server there is not a way to create a SQL exception in the firewall so the windows firewall will need to be turned off in order to access the client database.
  • We were able to successfully install and run the latest Firefox and Google Chrome browsers.

New Microsoft Edge Web Browser

With the introduction of Windows 10 operating system a new web browser was launched, Edge. This new browser does not support some legacy technologies so Microsoft recommends using Internet Explorer 11. IE 11 is available through Edge by clicking on the 3 dots in the top right of the page and selecting IE 11.

We tested all of the GHIN online sites in Edge and as expected some did not work, as Microsoft said not all would. We still recommend using Firefox as your default browser but if you prefer to use IE 11 or the new Edge here are the options on a Windows 10 computer.

  • GHP Association – IE 11
  • GHP Club – IE 11
  • GHP Golfer – can run in Edge but no option for full screen or kiosk mode (at this time)
  • Data on Demand  – Edge or IE 11
  • eClubhouse –  Edge or IE 11
  • eGolfer – Edge or IE 11
  • eNewsletter/eRevision – Edge or IE 11
  • GHIN.com – Edge or IE 11
  • Help Desk – Edge or IE 11
  • Info Portal – Edge or IE 11
  • TPP Association Admin – IE 11
  • TPP Association Viewer – IE 11
  • TPP Association Clubhouse Viewer – IE 11
  • TPP Golfer Registration – Edge or IE 11
  • TPP OnCourse – Edge or IE 11
  • TPP Scoring Pages – Edge or IE 11
  • TPP Texting – Edge or IE 11
  • TPP Club Admin – IE 11
  • TPP Club Golfer Registration – Edge or IE 11
  • TPP Club OnCourse – Edge or IE 11
  • TPP Club Scoring Pages – Edge or IE 11
  • TPP Club Viewer – IE 11
  • TPP Club Clubhouse Viewer – IE 11
  • Widgets – Edge or IE 11
  • Web Reports – Edge or IE 11

If you have any questions, please contact GHIN Support (800) 940-8535 x1 or ghinsupport@usga.org.

Windows 10 Release July 29, 2015

As many of you are aware, Microsoft will be offering consumers an option to upgrade or purchase Windows 10 computers on July 29, 2015. Consumers can reserve a free upgrade now which can automatically be downloaded via Windows Update (if enabled).

At this point, we would encourage and recommend all SRGA staff and/or club officials utilizing GHIN client software (TPP, GHP or Handicap Allocation Utility) to WAIT before they purchase a new Windows 10 computer or upgrade any current Windows 7 or 8 operating system to the new Windows 10.

The USGA staff will be evaluating both an upgrade to Windows 10 and a fresh install of GHIN client software to a new Windows 10 computer once the operating system is available. We will communicate our findings once testing has completed.

For those who choose to upgrade to Windows 10, we strongly encourage you to back up your database, reports and scorecards prior to installation.

For more specific information on Windows 10, please visit the Microsoft wesbite, MICROSOFT.

GHP Web Report – New Default Tee Option

GHIN released into production three new available column options in the Handicap Index/CH report. Clubs now have the option to display the Default C.H., Default Tee Name and the Default Tee Rating.

Default tee

 

A player’s default tee will be displayed if assigned in the golfer profile, otherwise the service default tee will be used.

Default report

If you have any questions please contact GHIN tech support at (800) 940-8535 x1 or ghinsupport@usga.org.

Course Rating Limit Increased for Score Posting

GHIN released into production the ability for a golfer to post an 18-hole score to a course which has a Course Rating of 85.0 and below. With longer courses and the need to rate tees from the back for ladies this was an important update which needed to be made to allow golfers to properly post their scores. Scores can be posted by either selecting the Course Ratings through a search method or by manually entering the data.

Please note: A golfer posting a 9-hole score will still be restricted to Course Ratings between 20.0 – 40.0. In addition, no changes were made to GHP Client.

 

Posting score through GHP Association or Club

GHP Admin

Posting score on GHP Golfer

GHP Golfer

Manually posting a score on the mobile app

Manual Phone

If you have any questions please contact GHIN tech support, (800) 940-8535 x1 or ghinsupport@usga.org.

GHP Golfer & Firefox 33.0 Update

The recent update to the Firefox browser, version 33.0, can cause an issue for some clubs running GHP Golfer. It appears to be happening on some computers which are using older hardware. When launching GHP Golfer the screen can display as a black, blank screen.

To resolve the issue:Firefox Browse

  • Launch Firefox
  • Click on the browse button in the top right and select Options. You can also get to Options from the Tools Menu.
  • Click on the Advanced tab
  • Click on the General tab
  • Uncheck the option “USE HARDWARE ACCELERATION WHEN AVAILABLE”
  • Restart the browser or launch the GHP Golfer Score Entry icon

 

 

 

Firefox options

As a reminder, if you use Kiosk mode you will need to launch Firefox in Safe Mode. There are two ways to start Firefox in Safe Mode:

  • If you are at the club, hold down the Shift key and double-click on the Firefox or GHP Score Entry icon
  • If you are logged in remotely to the computer, on an XP computer click on the start button; select run, in Windows 7 type in run in the search box or hold down the Windows and R key simultaneously. In the Run box type in firefox.exe -safe-mode and hit ok.

 

If you have any questions please contact GHIN tech support, (800) 940-8535 x1 or ghinsupport@usga.org.

 

 

GHP Development Release 9/26/14

9/26/14 8:45 pm

The updates outlined below were successfully released into production.

_____________________________________________________________________________________________

This evening GHIN will be releasing two updates to GHP Association and Club. The first piece will fix the filtering and golfer displays in Print Groups. When managing print groups and selecting filtering options (service, gender, active, inactive) the proper data was not presented to the club administrator.

The second piece will resolve the issue of GHP Settings not holding the required fields when adding or updating member information in GHP Association or Club. If the club is marked as GHP Golfer, in its GHP Settings under Required Fields, the association and or club can check the fields that must be entered by a club official when adding a new member or updating a current member’s golfer information. This feature mimics the capabilities in GHP Client.

GHP Settings

GHIN will notify you once the changes have been moved out to production.

If you have any questions about these changes please contact GHIN tech support, (800) 940-8535 x1 or ghinsupport@usga.org.

GHP Association & Club Enhancements

Based on your feedback GHIN will be releasing into production several enhancements for GHP Association and Club to assist in club management functions. The release is planned for 6:00 am ET tomorrow, July 23, 2014. There will be an expected downtime of approximately 15 minutes and we will notify you once the release has completed.

GHP Association:

When searching for club information, there are now two hyperlinks available to quickly get to Service Maintenance or the Service Roster. If the user hovers over the Club Name it will display “Go to Service Club Roster”.  When the Club Name is clicked will take the user to the active club roster for the service selected.Service Club Roster

 

The other hyperlink available is on the Club Number. If the user hovers over the Club Number it will display “Go to Service Maintenance”. When clicking on the club-service number it will bring up the Service Maintenance page.Service Maintenance

GHP Club:

As a club logs into GHP Club they are presented with two options to access their Club Roster. When selecting Club Roster either from the drop down menu under My Golfers or from the link Roster to the right of the service name it will default to an active list of players in the club or service selected.

Club Roster

In addition we have updated the messaging on GHP Club should the service not be available in the future. The user will be alerted “GHP Club is temporarily unavailable. Please check back later.”

If you have any questions please contact GHIN tech support at (800) 940-8535 x1 or ghinsupport@usga.org.